Word, Excel, Outlook mouse pointer constantly busy – Office 2007

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

When using any MS Office application I would find that the mouse pointer was constantly busy and the pc would come  to a crawl.

The fix for me was to;

1. Stop the print spooler service. (Start, Run, Services.msc). At this point you’ll notice the mouse issue is gone.

2. Either delete and reinstall the printer (or the offending one). Or reinstall the correct driver. If you have multiple printers, you can find the bad one by changing the default printer to another one and restarting the printer spooler service. Repeat the steps until the issue reoccurs. Once the bad printer has been removed, your office applications should return to normal.

I hope you too have found a fix!

Expect log sequence ‘xxx’ but found ‘SERVER\Microsoft Information Store\ First Storage Group\xxxx.log Ahsay backup

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

The ahsay online backup failed with the message “Expect log sequence ‘xxx’ but found ‘SERVER\Microsoft Information Store\ First Storage Group\xxxxx.log”

The solution and description to this error is set out below;

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Browsing files on a network folder is extremely slow

The other day while browsing the Internet I Found A Fix for a recent problem I was having. The issue is described as follows;

I was trying to access a network share in a small peer-to-peer network and it would take between 30-60 seconds just to show the contents of the folder. The folder did contain a few thousand files but it still should not have taken this long to populate the folder.

The solution and description to this error is set out below;

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My Screen or Monitor Just Turned Upside Down

The other day while browsing the Internet I Found A Fix for a recent problem I was having. The issue is described as follows;

While using my laptop my screen suddenly turned upside down for no apparent reason.

The solution and description to this error is set out below;

The reason why this happened was because the display drivers had Hotkeys enabled.  See image below (Where I disabled).

You most likely (depending on your software) hit CONTROL, ALT and the DOWN ARROW which caused your screen to rotate.

To fix, you can try CONTROL, ALT and UP ARROW to return the screen to normal. Alternatively, stand on your head 🙂 and navigate to your control panel and find the graphics icon such as NVIDIA, ATI or INTEL, etc where you can make the necessary changes.

I hope you too have Found a Fix!

Some updates could not be installed – automatic updates

The other day while browsing the Internet I Found A Fix for a recent problem I was having. The issue is described as follows;

After running automatic updates on a Windows 2000 computer, I received the following failure message after trying to install the latest updates; “Some updates could not be installed”

The solution and description to this error is set out below;

1. Click Start, click Run, type ‘cmd’ , and then click OK.
2. From the black command prompt, type ‘net stop wuauserv’, and then press ENTER.
3. At the command prompt, type ‘regsvr32 %windir%\system32\wups2.dll’ , and then press ENTER. Click OK to proceed.
4. You need to then restart the Automatic Updates service. To do this, type the following at the command prompt ‘net start wuauserv’.
5. Exit the command prompt. To do this type exit, and then press ENTER.

I hope you too have Found a Fix!

Top 10 Tips for Successful Virus Removal

There’s no one way to remove viruses, spyware and general pc problems. Your best bet is to throw as much as possible at these threats. Try the following; 

1. Try Combofix. Disable whatever anti-virus you are currently running first and download here.
2. Visit http://safety.live.com and click on “Full Service Scan”. Follow the steps for a complete scan.
3. After this has completed, go to http://housecall.trendmicro.com/ and Click on “Scan Now. It’s Free”. Again, follow the steps for complete scan and removal of threats.
4. From the control panel, Go to Add/Remove programs and remove any unnecessary programs. Look out for browser add-ins, search programs, free or demo software, shopping , advertising, toolbar extra’s, and so on. At the very least, this is good pc maintenance. If you have more than 1 ant-virus software, then remove at least one of them.
5. Download and run RogueRemover.
6. Download and Run SmitfraudFix
7. Download, Install and run CCleaner – This is a free tool for removing temporary files, cookies, history, and cleaning up registry problems. Run the Cleaner and then the registry fix.
8. Download, install and run Spybot – Search & Destroy –  Homepage is http://www.spybot.info
9. To analyse and remove items from your startup list,  download HijackThis to a temporary directory. This tool is a great way to see what programs are starting up when you pc logs in to windows. My advice here is to remove obvious entries but consult Google for a second opinion. Be careful with this tool as you can adversely affect genuine programs such as your ant-virus software. Alternatively, you can use the startup manager in CCleaner to simply disable the startup items.
10. If you do not have any anti-virus software, download AVG Free .

I hope you have Found A Fix!

Logmein.com – Your input is being blocked

The other day while browsing the Internet, I Found A Fix for a recent problem I was having. The issue is described as follows;

I could remote on to a Server  using Logmein.com but could not operate the keyboard or mouse on the target machine. The computer was behaving like it was non-responsive. In the bottom left-hand corner of the screen I could see the following message; “Your Input is being blocked”. This is due to a faulty mouse on the target device.

The solution/workaround and description to this error is set out below;

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Windows has blocked this software because it can’t verify the publisher

The other day while browsing the Internet, I Found A Fix for a recent problem I was having. The issue is described as follows;

I was trying to access my CCTV system through a web page using Internet Explorer and received the following error “Windows has blocked this software because it can’t verify the publisher”. See pic below.

The solution and description to this error is set out below;

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Internet options missing from control panel

The other day while browsing the Internet, I Found A Fix for a recent problem I was having. The issue is described as follows;

When using Internet Explorer 7, I would randomly experience issues connecting to the internet. The web page would be stuck on ‘connecting’. Also, upon further inspection, I learned that ‘Internet Options’ was missing from the control panel.

The solution and description to this error is set out below;

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Word couldn’t send mail because of MAPI failure: “Operation not Supported”

The other day while browsing the Internet, I Found A Fix for a recent problem I was having. The issue is described as follows;

I was unable to email documents, excel files, etc from within Microsoft Office using the File, Send to option that usually sends via Microsoft Outlook. I received the error “word couldn’t send mail because of MAPI failure: “Operation not Supported” “.

You may also receive “General mail failure. Quit Microsoft Office Excel, restart the mail sytem, and try again”.

The solution and description to this error is set out below;

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